what to do when your roku remote is not working
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Roku is one of the almost efficient wireless streaming devices available on the marketplace. It is an ideal investment if you want to upgrade your regular TV to a Smart TV without spending a lot of money. Similar well-nigh smart products, a Roku likewise receives regular updates and is connected to the internet.
Nevertheless, it is non devoid of its share of bugs and glitches. I have a Roku installed in the guest bedroom Television set in my firm. Recently, its remote stopped working out of nowhere. I idea the batteries were tuckered, but unfortunately, that was not the example.
After spending a few hours researching what could have gone wrong, I came across several methods of troubleshooting the remote. I had to reset my Roku device and remote to get it working again.
Then again, resetting is non ever convenient since you lose all your saved passwords and settings. There are other troubleshooting methods that tin help you revive your Roku remote. I'll tell you all most them in this article.
If your Roku remote is not working, endeavor replacing the batteries. If that does non work, unpair the remote and pair it again. You can also try changing the frequency, connecting Roku to some other Wi-Fi network, or connecting the device to the Idiot box using HDMI.
Reboot your Roku and your Roku Remote
In most cases, glitches with your Roku device and Roku remote tin exist fixed past merely rebooting the organization. This refreshes and restarts all the algorithms running in the background. Moreover, any background crashes that you are non aware of are also dealt with.
To reboot your Roku, follow these steps:
- Remove the batteries from the Roku remote.
- Disconnect the Roku device from the TV and unplug the power cable.
- Expect for a few minutes, then plug in the power cord over again.
- Reconnect the Roku device to the TV.
- Insert the batteries in the remote.
- In the battery compartment, at that place is a tiny reset button; press it for 5 seconds.
- The pairing light on the remote will start flashing. Pair the remote with the device.
This should reset the system and deal with whatsoever underlying bugs and glitches.
Unpair and Pair your Roku Remote Again
Sometimes, the Roku remote fails to send a proper signal to the Roku device. This can be fixed by unpairing and re-pairing the remote. To pair the Roku remote to the Roku device again, follow these steps:
- Remove the batteries from your Roku remote.
- Disconnect the Roku device from the TV. Wait for a few seconds.
- Reconnect the device. Wait until the home screen appears.
- Insert the batteries after the abode screen appears.
- Locate the pairing button in the battery compartment, press it for a few seconds until the pairing light on the remote begins to flash.
- This will initiate the remote pairing procedure; it might take a few minutes to consummate.
Afterwards the process is consummate, you lot will see a prompt on the display stating that the pairing was complete. The remote should commencement working now.
If your Roku Remote is Non Pairing, check its batteries.
Supersede the Batteries
If neither of the methods mentioned to a higher place work, there might be an issue with the installed batteries. Weak or drained batteries can hinder the functionality of a Roku remote.
Remote the batteries and come across if in that location is any debris inside the battery compartment. The coils and other parts of the battery compartment should be clean, and there should be no rust. If the coils are rusty, utilise a Q-tip and a rust remover to clean the corrosion droppings.
Once the compartment is clean, add new batteries. To replace your batteries, follow these steps:
- Remove the batteries from your Roku remote.
- Disconnect the Roku device from the TV. Wait for a few seconds.
- Reconnect the device. Wait until the domicile screen appears.
- Insert the new batteries afterwards the abode screen appears.
- Locate the pairing button in the battery compartment, press it for a few seconds until the pairing low-cal on the remote begins to flash.
- This will initiate the remote pairing procedure; it might take a few minutes to complete.
If the remote does non respond even after the batteries are replaced, there is some underlying problem hindering its operation.
What is your Roku Remote Model?
The issues y'all face with your Roku remote differ based on the blazon of remote you lot have. Depending on the Roku player, you will have either of the following types of remote controls:
IR Remote
As the proper name suggests, the standard IR remotes use invisible infrared light to relay commands similar most remote controls. For seamless operations, the remote has to be pointed directly at the Roku device. Moreover, at that place should be no barriers between the remote and the Tv set to block the signals.
If you lot are not sure what kind of Roku remote you have, open the battery compartment. A standard IR Roku remote does not have a pairing button in the battery compartment.
Indicate-Anywhere Remote
The enhanced point-anywhere Roku remote, on the other hand, uses a wireless network to connect to the Roku device. You can bespeak information technology anywhere yet control the system. Moreover, it is not affected by any barriers between the Roku device and the remote.
To use the enhanced remote with the Roku device, you have to pair it with the system. To ensure you accept a Roku enhanced signal-anywhere remote, open the battery compartment. Y'all should see a tiny pairing button.
Reset your Roku Device
If nothing else works for yous, your concluding resort is resetting your Roku device since it might be having an upshot communicating with the remote. Since your remote is not working, y'all have to manually Reset the Roku device without using the remote.
If you accept a relatively older Roku device, information technology comes with a physical reset button located at the bottom or back of the Roku. To reset the device using a physical reset push, follow these steps:
- Make sure the player is plugged in.
- Printing the button for a few seconds until the LED low-cal starts blinking.
- Keep pressing the button until the blinking stops, and the LED light shuts downwardly.
- Unplug the device. Wait for a few seconds and re-plug it.
Newer Roku devices come with a pinhole reset button. To reset a device with a pinhole, follow these steps:
- Brand sure the role player is plugged in.
- Press the pinhole reset button using the provided clip in the Roku box. After a few seconds, the LED light starts blinking.
- Keep pressing the button until the blinking stops, and the LED low-cal shuts down.
- Unplug the device. Wait for a few seconds and re-plug it.
You tin can likewise use the Roku app to reset your Roku device.
- Install the application on your phone or tablet.
- Gear up it up and connect it to Roku.
- Become to Settings.
- Select Advanced Organization Settings.
- Tap 'Perform a Manufactory Reboot'.
Get an HDMI extension cable if y'all accept a Roku Streaming+
The Roku device connects to a TV using the HDMI connection. Directly connecting it to the HDMI port can lead to some wireless interference by the Television set, which can hinder the functionality of the remote. The all-time fashion to deal with this problem is by connecting the Roku device to the Television receiver using an HDMI extension.
Y'all can get a costless Roku HDMI extension lead using this link. However, make sure you have your Roku serial number handy. Yous can find it on the sticker on your device or the box of your Roku. If you already have a spare HDMI extension lying around, you lot can use that every bit well.
Change the Frequency Band
Sometimes, wireless interference hinders the functionality of a Roku remote. Almost of the wireless devices usually operate on ii.4 Hz. To prevent other devices from interfering with the Roku remote and device, you tin can modify the frequency band of your router.
Also, before moving on, review the router manual and check if it supports 5 GHz. If it is supported, follow these steps:
- Get to your router settings.
- Open Wireless. Enable the five GHz settings.
- If your remote is not working, connect your Roku device to the Roku app.
- Go to Settings.
- Open up Network.
- Select 'Set upwards connectedness'.
- Go to Wireless.
- Connect your Roku device to the 5 GHz wireless network.
Switch to a New Aqueduct on your Wi-Fi Router
At that place might be an issue with the wireless channel you are using. The channel selected does not overlap with channels used on nearby wireless networks. Annotation that Channels one to 14 are designated in the ii.4 GHz range. To change the settings, follow these steps:
(Don't effort this if you are non comfy working with your networking equipment.)
- Sign in to the admin tool for your router.
- Go to the documentation and find where to change the wireless channel. It is usually under the wireless tab.
- Many routers accept selected 'auto' by default. Change information technology to the required channel.
- Tap apply/save.
- You will exist prompted to reboot the router. If the operation is not good, sign in again and modify the aqueduct.
Avert Overheating your Remote
Your Roku remote volition cease working if it heats up across a sure temperature. To ensure information technology works properly, stop using the remote if it is warm to the touch. To cool it down, place it on a absurd, non-flammable surface and let it rest. Also, don't remove the batteries while the remote is hot.
Replace Your Remote
If none of the in a higher place troubleshooting methods works for you, at that place might be an issue with your remote's hardware, and you might have to replace information technology. Call Roku customer support and permit them know of the situation and your requirement.
Get the Roku Controller App
The Roku companion app also has a congenital-in remote controller. You tin can use it instead of a physical remote if you lot don't desire to purchase a new ane. All you have to practice is install the Roku app from the Play Shop or App Store and connect it to your device.
Your mobile or tablet will start working like an enhanced point-anywhere Roku remote command.
As another alternative, you lot tin can look out for universal remotes with RF blasters as well. If you lot desire brand-specific universal remotes, those are available for Sony, TCL, and Vizio.
Closing Thoughts on How to Fix Your Roku Remote Not Working
If none of the troubleshooting methods mentioned in this commodity work for you, you can try connecting the Roku device to your mobile hotspot to ensure that the remote and the Roku device are in working status.
To do this, disconnect the Roku device from your router and connect it to your mobile hotspot. Later this, reset your Roku remote and re-pair information technology with the Roku. If both devices are operating normally, there is an issue with your Wi-Fi connection. Otherwise, at that place is a hardware problem.
Note that you should effort to change the frequency band and switch channels only if you lot are comfortable working with your networking equipment. Else, telephone call in a professional.
As well, be mindful of where you identify your Roku device. Ideally, you should go on it away from direct sunlight and avert enclosed spaces and under fifteen feet from your router.
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Oft Asked Questions
How do I pair my Roku remote?
To pair your Roku remote with the Roku device, press the pairing button in the battery compartment.
Where is the Roku reset push button?
The Roku reset button is either on the back of the Roku device or at the bottom.
What are the A and B buttons on a Roku remote for?
They are used for playing games.
Why do Roku remotes have a tag?
The tag is added only to put a label on the remote.
How long does a Roku concluding?
Like about devices, a Roku can last up to 5 years.
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